Specialty sales job description
All About Style
A Style Consultant is passionate about strong operations and delivering an incredible guest experience. This role brings style to life through compelling in-store presentations that make self-discovery quick and easy. Style Consultants welcome and assist guests on the sales floor and in the fitting room while keeping the floor full, accurately priced, and properly signed with the right sizes, styles, and colors across areas including A&A, Home, and Baby.
At Target, the Style Consultant role helps team members build skills and experience in:
- GUEST service fundamentals and supporting a guest-first culture across the store.
- Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies, and basic visual merchandising.
- Industry trends, including style, seasonality, and brand differentiation.
- Setting, filling, and pricing the floor based on what matters most to the guest.
A typical day as a Style Consultant may include:
- Creating a welcoming experience by authentically greeting all guests.
- Observing whether a guest needs assistance or wants to interact, then tailoring your approach using body language and verbal cues.
- Using store tools to understand key metrics, sales goals, department performance, inventory levels, shortage categories, guest traffic, and peak times.
- Keeping the sales floor replenished and organized to create a guest-ready, easy-to-shop experience.
- Executing visual standards and merchandising guides while staying current on trends and brand direction.
- Using fitting rooms to welcome, inspire, and influence guests, including offering personalized recommendations.
- Staying knowledgeable about store tools, products, and services to solve guest issues and improve their experience.
- Balancing workload with guest service while reviewing sales trends to prioritize daily tasks based on business and guest needs.
- Supporting assortment changes by setting transitions on time, remerchandising new products, and maintaining brand standards.
- Owning assigned areas to ensure the sales floor is zoned, in stock, and accurately signed.
- Setting regular and promotional signing accurately and staying informed about products on promotion.
- Executing revisions, sales plans, planograms, and Visual Merchandise Guides (VMGs) for defined categories.
- Completing backroom fills accurately for replenishment needs and guest requests.
- Maintaining organized backroom aisles, backstock, and item locations for assigned areas.
- Prioritizing guest interaction and engagement while balancing tasks.
- Using tools such as myCheckout or the Target App to help guests find selections not available in-store.
- Thanking guests genuinely and letting them know you are available to help in the future.
- Demonstrating ethical conduct, safety, and compliance at all times.
- Working safely by identifying and correcting hazards and following all safety policies and best practices.
- Supporting guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU), including compliance with federal, state, and local adult beverage laws.
- Handling other duties based on business needs.
What We Are Looking For
You may be a great match if you enjoy working in a fun, energetic environment, delivering service that makes guests say “I LOVE TARGET!,” and stocking, setting, and selling Target products. This role is ideal for someone who prefers an active retail environment over a Monday through Friday desk job and is comfortable working busy days, especially weekends.
Target provides training for the role, but preferred starting skills include:
- Strong interest in and knowledge of apparel products and accessories.
- A welcoming and helpful attitude toward guests and other team members.
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
- Effective communication skills.
- Ability to work both independently and as part of a team.
- Ability to resolve guest questions quickly on the spot.
- Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Additional basic expectations include:
- Accurately handling cash register operations as needed.
- Climbing up and down ladders.
- Scanning, handling, and moving merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance.
- Maintaining a flexible work schedule, including nights, weekends, and holidays, with reliable and prompt attendance.
- Working in varying temperatures, humidity, and other elements while performing certain duties, including but not limited to Drive-Up and carryout.
- Remaining mobile for the duration of a scheduled shift, which may vary in length.