Layla Jones
Business Intelligence Analyst
layla.jones@bi-analyst.com | @LinkedIn | New York, NY
Summary
Accomplished Business Intelligence Analyst with over five years of experience using data to drive business solutions across finance and retail. Skilled in developing BI solutions, improving data-driven decision-making, and communicating complex findings to support strategic planning. Recognized for improving operational efficiency through streamlined processes and strong data analysis frameworks.
Experience
Business Intelligence Analyst
Goldman Sachs, New York, NY
June 2019 – Present
- Led the development and management of business intelligence solutions that increased the efficiency of financial reporting processes by 30%.
- Analyzed business requirements and communicated actionable insights to management, contributing to a 20% increase in operational efficiency.
- Collaborated with IT and management to support seamless data integration and align reporting with strategic objectives.
Business Intelligence Specialist
Macy’s, New York, NY
May 2015 - June 2019
- Designed and delivered reports and dashboards that strengthened retail decision-making and improved sales performance analytics.
- Contributed to a team that developed a new data collection strategy, improving the accuracy of consumer behavior forecasting.
- Created and maintained documentation for user training and system maintenance, reducing error rates by 25%.
Education
Master of Science in Business Analytics
New York University
Graduated: 2015
Bachelor of Science in Computer Science
Columbia University
Graduated: 2013
Certifications
- Certified Business Intelligence Professional (CBIP)
- Microsoft Certified: Data Analyst Associate
Skills
- Data analysis and visualization tools (Power BI, Tableau)
- SQL and database management
- Project management
- Statistical analysis (R, Python)
- Process improvement techniques
Languages
- English (Native)
- Spanish (Professional Proficiency)